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Business IT Support
Business support from an IT support provider you can trust
Onsite Support & Consultancy
Remote Support
Repair by Post
Maintenance & Support Contracts
Onsite Support & Consultancy
DigitalMind Computers offers a dedicated IT support team of engineers to small and medium businesses that do not have an existing IT department. IT is a key tool that drives businesses and can be used to create a significant competitive advantage, a failure to maximize your IT could be detrimental to your success. We can assist you or your business by providing our independent advice. Our consultants have a decade of experience in this field and are constantly up-to-date with the latest technology. For £50 per hour one of our engineers will visit your business premises. A fixed fee of £150* per PC is available for repairs that need to be carried out in our workshop.
Remote Support
Remote support will be carried out remotely from our workshop, if the engineer decides that there’s no need for a site visit the problem will be solved remotely for £35 per hour. For remote support we use the latest state of the art remote console with 256Bit security encryption (Encryption used by most government networks) which is 100% secure with no risk of intrusion.
Repair by Post
Although Repair by Post is recommended mostly for home users, we can always arrange a free pickup by Parcelforce or Royal Mail within 3 hours and have your computer delivered back to you within 2 - 3 working days. All for £45 per hour.
Maintenance & Support Contracts
IT is a key tool that drives businesses and can be used to create a significant competitive advantage, a failure to maximize your IT could be detrimental to your business success. DigitalMind Computers will offer your business a dedicated & reliable team of engineers to take care of all your IT infrastructure just as if you had an internal IT department, thus enabling you to focus on managing the day-to-day business more effectively. With our state of the art Monitoring Tool*** you will not even have to call us most of the time to report an issue. Whenever a problem arises, our monitoring tool will automatically alert us if a problem will occur in the future days or weeks enabling us to prevent it before it arises, thus keeping your computers and your servers healthy and offering you total peace of mind. This state of the art monitoring tool will also monitor your computer health, hardware failure, missed backup schedules and more. All available from as little as £30** per PC or £25 per user if your business uses Terminal Server or Citrix.
*Includes free delivery within a 15 mile radius of our workshop. If you are based
more than 15 miles away from our workshop a delivery fee of £20 will apply.
**A minimum of 5 computers or 5 users is required.
***Available for contract customers only.
To get free advice over the phone or to book a visit to your business premises please call 0800 242 5591 or book online.
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