Welcome to DigitalMind Computers, providers of Low Cost IT Support for Home & Business

PC & Mac Repairs

Don't Panic - Think DigitalMind and get peace of Mind

At DigitalMind we pride ourselves on providing first class support for both PC & Mac. For us no job is ever too small or too big, from helping you installing your printer to helping your server recover from a serious crash, whatever your needs we are confident we'll find a solution. DigitalMind always offers a flexible approach to our customers needs and aim to resolve most problems on the same day.

Our Services Our Rates / per hour
Home Support £45 per hour
Buiness Support £50 per hour
Home Remote Support £30 per hour
Business Remote Support £35 per hour
Repair by Post £35 per hour for home users
£45 per hour for business users

To help you look after your PC or Mac we have put together our '10 Commandments to Protect Your Computer' and our '10 Commandments to Keep Your PC or Mac Healthy'. We hope you find these useful to maintain and protect your computer on a daily basis.

10 Commandments to Protect Your PC or Mac

In the beginning there was mainframe; and it was good. On the second day Lord Jobs and Lord Wozniak gathered up the fruits of their humble abode and created Apple; the masses rejoiced at their new freedom. On the third day the Almighty Bill created Microsoft; this caused the people to turn their backs on the Apple for they know not what they do. On the last day, the Ten Commandments were created in an attempt to redeem the souls of those peoples.

Here are those Ten Commandments:

  1. Regularly update your Operating System to the Latest level of Patches. Majority of the PC users use Microsoft products as their OS. The Windows operating system has lots of vulnerabilities and you can protect your PC by checking the Microsoft website for the latest Hot Fixes. Some of these Hot Fixes are not needed, so the best would be check what the latest Hot Fixes and update those which are needed, depending on your application.
  2. Update your browser for latest patches and fixes. Most of the viruses and trojan horse installation takes place through email and normal browsing. If your browser is update to date, this would be a added protection for your PC.
  3. Just like windows operating system, Internet Explorer is the most widely used browser. For the same reason, most of the viruses and vulnerabilities are written to exploit windows operating systems and internet explorer. Using other browsers like Mozilla Firefox and Opera might minimize your risk.
  4. First thing a user should do when switching on the computer for the first time is to install a good Antivirus software & a firewall on your computer and make regular updates by clicking Start > All Programs > Windows Update or Microsoft Update. To update your Mac click on the Apple button > Software Update. This is a must. Also make sure that you update the antivirus software at regular intervals. The best practice is to automate this process. This way you don’t have to check everyday whether any updates have released. The software will do it for you. If you don’t have a antivirus software, you can download free antivirus softwares which might well serve the purpose like AVG, but for tighter security download a good security software that doesn’t leave a big footprint on the system memory. We strongly advise to avoid using Norton & Mcafee don’t let the appearances deceive you, instead use something like Eset smart security the best security software in our opinion, Kaspersky internet security, both of them are pretty good they also come with anti-virus, anti-spyware & a firewall built in. For single firewall there’s ZoneAlarm & Comodo both are free and will keep your computer safe from attacks.
  5. Scan your computer for viruses on a regular basis. The best practice will be to automate this process so that the antivirus program will scan your computer when you are not using your machine, for example, in the night when you are sleeping or during your lunch break. Avoid using peer-2-peer programs like Limewire, emule etc. Content on these networks are not filtered therefore you’ll be open to viruses and other malicious software. Instead use a torrent client like utorrent the best bit torrent client in our opinion.
  6. The most popular source for the spread of viruses and vulnerabilities is through email. Make sure that your emails, both incoming and outgoing are scanned. More importantly, do not open any attachments unless you are sure that is not an unknown .exe file. Scan your attachments before opening them.
  7. Don’t use your PC in administrator mode for normal browsing or day to day use. Some of the viruses and vulnerability codes require administrative access to execute. Your machine might be infected, but if the user logged in doesn’t have administrative access, your PC might incur damages. This is just another added precaution.
  8. Install a good anti-malware program on your computer and do regular scans. Even the best antivirus softwares might not be up to date in terms of malware detection. Malware softwares are by far the most dangerous in nature, they are designed to infiltrate or damage a computer system without the owner's informed consent. It can open up your private life and even lead to identity theft.
  9. Beware of pop ups on the web telling you your computer is infected, or that it needs cleaning up, these are all spyware programs disguised as anti-virus or pc boosters while their sole purpose is to infect your computer and steal information without you noticing.
  10. Be cautious in online chat rooms and IRCs. Do not accept files through file transfer from strangers, for example Yahoo Chat. A safer way would be to request them to send it as an email. And where possible, try to use the numerous email services available like Yahoo Mail, Gmail etc. These email servers would automatically scan a file before downloading to your PC. In the case of your ISP related and personal domain related emails, every provider across the globe might not scan your attachments and files for you.

10 Commandments to Keep Your PC or Mac Healthy

  1. Perform disk cleanup once every month
  2. Perform disk defragmentation once every month.
  3. Perform a system scan every fifteen days to find if there are any viruses, spyware or adware on your system.
  4. Update Windows as and when an update is released.
  5. Update the Anti-virus software regularly.
  6. Use strong passwords for your computer.
  7. Switch off your monitor and computer when not in use.
  8. Use authentic software only.
  9. Don’t visit unsafe websites, Internet Explorer and Google have a tool that will advise you if a specific website that you want to visit is unsafe.
  10. Get a yearly visit from one of our engineers.

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